FAQ

1. When will I receive my order?

All of our items are handmade and made to order.
The production time is approximately 5 business days, and the total delivery time is usually 2–3 weeks, depending on your location and shipping method.
We appreciate your patience for truly handmade creations!

2. Do you work with influencers?

Yes, we’re open to collaborations!
We’re happy to provide product samples to creators who genuinely love handmade goods and are excited to share them with their audience.
Feel free to reach out — we’d love to work with you.

3. Do you offer distribution or reseller opportunities?

Absolutely!
If you’re interested in reselling our handmade products or distributing them through your own channels, we’d love to hear from you. Let’s grow together!

4. Can I place a wholesale order?

Yes!
We offer competitive wholesale pricing and high-quality handmade products for bulk orders.
Perfect for boutiques, events, or gifting businesses. Please contact us for details and quotes.

5. Do you accept custom orders?

Yes, we love making something just for you!
Many of our items can be personalized with names, color options, or special details.
Please contact us before placing your order, and we’ll do our best to bring your vision to life.

6. What if my item is damaged during shipping?

We carefully package every item to ensure safe delivery.
However, if your item arrives damaged, please email us within 7 days of delivery with clear photos, and we’ll work with you on a solution — whether that’s a replacement or another resolution.

 

7. How do I care for my handmade items?

For most crochet and embroidered products:

• Hand wash gently with cold water

• Lay flat to dry

• Avoid wringing or high heat

Specific care instructions are included with each order. Feel free to reach out if you’re unsure!