Sign Up To Receive 20% Off, FREE SHIPPING over $39.00
Cart 0
Sign Up To Receive 20% Off, FREE SHIPPING over $39.00
Cart 0

Privacy policy

This Privacy Policy describes how crochetsisters.club (“we”, “our”, “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.

1. Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Any information that can identify you directly or indirectly is considered Personal Information.

Device Information

  • Examples collected: Web browser version, IP address, time zone, cookie information, pages or products you view, search terms, and how you interact with the Site.

  • Purpose: To load the Site correctly for you and to analyse Site usage for optimization.

  • Source: Automatically collected via cookies, log files, web beacons, tags, and pixels.

  • Disclosure: Shared with our service providers, including Shopify and analytics providers like Google Analytics.

Order Information

  • Examples collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal details), email address, and phone number.

  • Purpose: To provide products or services, process payments, arrange shipping, provide invoices and confirmations, communicate with you, screen for potential fraud, and send marketing (if you opt in).

  • Source: Collected from you directly.

  • Disclosure: Shared with Shopify, payment processors (e.g., PayPal, Stripe), and shipping providers (e.g., DHL, UPS, local courier services).

Customer Support Information

  • Examples collected: Your name, contact details, order details, and any communications with us.

  • Purpose: To assist with your inquiries or complaints.

  • Source: Collected from you when you contact us.

  • Disclosure: Shared with customer service platforms and email service providers.

2. Minors

Our Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you. For example:

  • Shopify (to power our store): Shopify Privacy Policy

  • Payment processors (PayPal, Stripe, credit card providers)

  • Shipping and fulfilment services (DHL, UPS, EMS, SF Express, local couriers)

  • Analytics providers (Google Analytics)

We may also share Personal Information to comply with laws, respond to legal requests, or protect our rights.

4. Behavioural Advertising

We use your Personal Information for targeted advertising or marketing communications we believe may interest you. For example:

You can also opt out through the Digital Advertising Alliance.

5. Using Personal Information

We use your Personal Information to:

  • Offer and sell products

  • Process payments

  • Ship orders and provide fulfilment

  • Communicate with you

  • Send marketing messages (if you opt in)

  • Improve our services

6. GDPR – Your Rights (EU/EEA Residents)

If you are a resident of the EEA, you have the right to:

  • Access, correct, or erase your Personal Information

  • Port your data to another service

  • Object to certain processing

Legal bases for processing:

  • Your consent

  • Contract performance

  • Compliance with legal obligations

  • Legitimate interests

Your Personal Information will be initially processed in Ireland and then transferred to countries outside the EEA, including Canada and the USA. See Shopify’s GDPR Compliance for more details.

7. CCPA – Your Rights (California Residents)

If you are a resident of California, you have the right to:

  • Know what Personal Information we collect

  • Request deletion of your Personal Information

  • Opt out of the sale of your Personal Information (we do not sell your data)

To exercise your rights, contact us using the details below.

8. Cookies

We use cookies to improve your browsing experience.
Types of cookies used:

  • Functional (for site operation)

  • Analytics (e.g., Google Analytics)

  • Advertising (e.g., Facebook Pixel)

You can manage or disable cookies in your browser settings. For more info, visit All About Cookies.

9. Do Not Track

Because there is no consistent industry standard, we do not alter our data collection when we detect a "Do Not Track" signal.

10. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

11. Contact Us

Company: Guangzhou Yundong Technology Co., Ltd.
Address: B229-201, 226 Hedong Road, Liwan District, Guangzhou, China
Email: Service@crochetsisters.club
Phone: +86 19966310131

If you are not satisfied with our response, you may contact your local data protection authority.