Shipping policy
Processing Time
All our products are handmade or custom-made. Please allow 2-3 business days for production before shipping.
Shipping Time
Once your order has been produced, it will be shipped directly from our studio or partner workshop. Estimated delivery time:
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Most countries (including USA, UK, Canada, Australia, Europe): 7-10 business days.
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Delivery times may vary slightly depending on your location, local postal service, and customs clearance.
Shipping Costs
Free Shipping for order over 39$, otherwise is 5.9$ for all orders.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to check your delivery status at any time.
Customs and Taxes
The prices displayed on our site are tax-free. Depending on your country, import duties, taxes, and customs fees may be charged upon arrival. These charges are the customer’s responsibility. For more details, please contact your local customs office.
Lost or Damaged Parcels
If your order is lost or arrives damaged, please contact us at service@crochetsisters.club. We will work with you to resolve the issue in accordance with our Return & Refund Policy.